Privacy Policy

Privacy Policy for Solution-Hub.com.ng

Effective Date: [December 28, 2023]

Introduction:

Solution-Hub Enterprise Nigeria (“Solution-Hub,” “we,” or “us”) operates the website Solution-Hub.com.ng. This Privacy Policy outlines our commitment to protecting the privacy of our users and customers. By using our website, you agree to the practices described herein.

Information We Collect

Personal Information: We collect personal information, such as name, address, email, and phone number, when provided by users during account registration or order placement.

Payment Information: When processing payments, we may collect financial information, such as credit card details. However, we do not store this information on our servers. Payments are processed securely through trusted third-party payment processors.

Website Usage Information: We may use cookies and similar technologies to collect information about your browsing behavior on Solution-Hub.com.ng. This includes pages viewed, time spent on the site, and other relevant statistics. We use this data to improve our website and enhance user experience.

How We Use Information

Order Processing: Information entered in the order form is used to process orders, arrange deliveries, and provide customer support. We may share this information with third-party service providers involved in the fulfillment process.

Communication: We may use contact information to communicate with users regarding their orders, provide updates, and respond to inquiries. Users may also receive promotional communications, and they can opt out of these at any time.

Quality Assurance: We use the information to ensure the quality and accuracy of the products in our lineup. This may include contacting customers for feedback or product reviews.

Website Analytics: We utilize website analytics tools, including third-party cookies from providers like Facebook and Google, to analyze website traffic and user behavior. This helps us enhance the functionality and content of our website.

Data Security

We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Disclosure

We do not share customer details with third parties without explicit permission, except where necessary for order fulfillment, website maintenance, or as required by law.

Log Files
Solution-Hub follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies And Web Beacons
Like any other website, Solution-Hub uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Google DoubleClick DART Cookie
Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Our Advertising Partners
Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Google

https://policies.google.com/technologies/ads

Children’s Protection

Solution-Hub is committed to protecting the privacy of children. Our products and services are intended for individuals over the age of 18. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided personal information to us without their consent can contact us at [email protected], and we will take appropriate action.

Advertising Partners and Third-Party Services:

Solution-Hub may engage with advertising partners and third-party services to display ads or provide other services on our website. These partners may use cookies and similar technologies to collect information about your activities on Solution-Hub.com.ng and other websites to provide you with targeted advertising based on your interests.

While we strive to partner with reputable and privacy-conscious third parties, we cannot control the activities of these third parties. Therefore, we encourage users to review the privacy policies of these partners and services. Solution-Hub is not responsible for the privacy practices or content of these third parties.

Contact Information

Phone Number: +23490262701

Email: [email protected]

Changes to this Privacy Policy

Solution-Hub reserves the right to update this Privacy Policy periodically. Any changes will be effective immediately upon posting on the website.

If you have questions or concerns regarding this Privacy Policy, please contact us at the provided contact information.

Thank you for choosing Solution-Hub.com.ng.

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